Privacy policy
How SocietyNX collects, uses and protects information across our website and services.
This policy explains how SocietyNX Technologies Pvt. Ltd. (“SocietyNX”, “we”, “us”) handles personal information when you visit our website, request a demo or use our services through a subscribed housing society or professional partner.
Information we collect
We may collect contact details you provide, product usage and device information, payment references, support conversations and records uploaded or created by authorised society users. The exact information depends on your role and the features your society enables.
How we use information
We use information to provide and secure the service, process requests and payments, support users, improve product performance, meet legal obligations and communicate important service updates. We do not sell personal information.
Data sharing and processors
We share information only with authorised society administrators, professional partners acting for a society, and vetted service providers needed for hosting, payments, communications, analytics and support. These providers are bound by confidentiality and security obligations.
Security and retention
We use encryption, access controls, logging, backups and operational monitoring appropriate to the nature of the data. Information is retained only for as long as necessary to deliver the service, meet contractual commitments or satisfy legal requirements.
Your choices
You may request access, correction or deletion of applicable personal information by contacting [email protected]. Some requests must be routed through your housing society because the society controls those records.
Contact
Questions about this policy can be sent to [email protected] or SocietyNX Technologies Pvt. Ltd., Pune, Maharashtra, India.